POLICY
At our establishment, we prioritize customer satisfaction while maintaining a structured return policy to ensure clarity and efficiency. Upon receiving your order, you have a window of 24 hours to initiate a return. This timeframe allows you to assess your purchase and determine if it meets your expectations.
To qualify for a return, items must remain in their original condition, which includes retaining all label tickets and packaging. This requirement is essential for us to process your return effectively. We believe that maintaining the integrity of our products is crucial for both our customers and our brand.
It is important to note that after the 24-hour period, returns will not be accepted, and refunds will not be issued. This policy is in place to ensure that our inventory remains consistent and that we can continue to offer high-quality products to our customers.
We appreciate your understanding and cooperation regarding this policy. Our aim is to provide a seamless shopping experience while upholding the standards of our brand. Should you have any questions or require further clarification regarding our return policy, please do not hesitate to reach out to our customer service team.